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How We Keep Your Account Safe

We collect and protect your personal information—name, email, payment details, and account history—to deliver deposits via DANA, OVO, GoPay and QRIS, process withdrawals, and comply with local law.

Data encrypted end-to-endLocal payment details stored securelyYour right to access anytime
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borneoslot How We Keep Your Account Safe
GET IN TOUCH

How to Request Your Data or Report a Concern

Team online

Email Support

Contact our data team at [email protected] with your account email and request. We respond within 48 hours with confirmation of your data or deletion request.

Live Chat

Available 24/7 in the borneoslot lobby under Help & Settings. Ask to speak with a data officer if your request involves personal information access or correction.

Account Settings

View and update your profile, email, phone, and linked payment methods directly in My Account. Changes take effect immediately on all devices.

DATA PROTECTION

How We Handle Privacy Across Your Account

Encryption & Storage

Your name, payment details, and login credentials are encrypted using TLS 1.2 or higher. Servers are located in Indonesia-compliant datacentres with redundant backups.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can clear cookies in your browser settings anytime without losing your account.

Withdrawal Verification

When you withdraw to DANA, OVO, GoPay, or QRIS, we verify your identity and match your payout identifier to your profile. This step prevents fraud and ensures funds reach your wallet securely.

Data Retention

Active account records are held as long as your borneoslot profile exists. After account closure, transaction history is archived for seven years for legal compliance, then deleted.

Third-Party Sharing

Your data is never sold or shared with marketers. We may share with payment processors, fraud-detection services, and legal authorities only where local law permits or requires it.

Updating Your Information

Open My Account in the lobby, tap Personal Details, and edit your email, phone, or address. Confirm the change via email link. Payment details can be updated or removed from the Wallet page.

Your Privacy Policy Questions Answered

Yes. Email [email protected] from your registered account email and request a full data export. We'll send a complete record of your personal information, login history, and account activity within 48 hours. You can also view your recent activity in My Account > History.

Payment identifiers are deleted from our active systems immediately after account closure. A record is retained in secure archives for seven years for regulatory compliance, then permanently removed. Your bank or e-wallet provider also removes the link to borneoslot.

No. We track only your activity within the borneoslot lobby—games you play, deposits, withdrawals, and login times. We do not follow you outside our platform. Cookies set by borneoslot expire when you log out or clear your browser cache.

Your payment details are encrypted before transmission and stored separately from your account profile. DANA, OVO, GoPay, and QRIS transactions are processed through payment-grade secure channels. We never store your full bank card or PIN.

Yes. Contact [email protected] and request account deletion. We'll permanently remove your profile, personal details, and gameplay history from active systems. Archived transaction records required by local law remain for seven years, then deleted.

Reach out to [email protected], available 24/7, or use Live Chat in the lobby. For formal complaints, describe the concern and we'll escalate to our Data Protection Officer within 24 hours. Response times depend on local law and the complexity of your request.

No. Your data is not shared with other gaming sites, advertisers, or third-party networks. We may share limited information with fraud-detection services and payment processors solely to protect your account and process transactions securely.

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